It’s not uncommon for an organization to lack a Problem Management team, but it is arguably one of the most important IT service management (ITSM)

Incident Management is one of the most important, if not the most important of the IT processes. Nowadays, technological improvements can prevent a lot of

What is Business Process Management (BPM)? Business Process Management (BPM) is the design, implementation, use and adaptation of business processes for optimization and standardization purposes.

Change management is the biggest challenge for many companies in virtually every industry. When an organization starts multiple projects and initiatives to improve performance and

[title_page-post] Do you understand the value of IT project management? Do your projects meet the set objectives? Are they ready on time? Do they meet

Every organization sometimes needs extra reinforcement. Interim management can be a suitable solution for a temporary situation. In case of a reorganization, to bridge or